El Palacio de Hierro Case Study

Overview

Headquartered in Mexico City, El Palacio de Hierro is a fast growing chain of upscale department stores across Mexico.They first implemented JDA Warehouse Management in 2005 with the assistance of JDA Alliance partner netLogistiK. But with growth predicted to hit 521 percent by 2017, El Palacio de Hierro realized they needed a new system and infrastructure to support business continuity and customer service goals during this rapid growth. After evaluating several alternatives, they chose to implement a new JDA Warehouse Management system, resulting in substantial benefits across several areas of the business.




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