Glazer's Case Study

Glazer's Distributors is one of the largest privately held companies in the United States, with nearly 6,000 employees and 29 distribution centers in 11 states. The company has enjoyed years of steady growth as it expanded its business selling wine, spirits and malt beverages to big-box retailers, bars, restaurants and liquor stores. In the early to mid-2000s, Glazer's realized that it needed new supply chain planning and collaboration solutions to manage this ongoing growth — as well as the changing industry landscape. With support from JDA, the company realized the following results:

  • Improved inventory turns by more than 60 percent
  • Improved customer service rates by 2-3 percent
  • Increased fill rates by 7 percent for a strategic vendor in the first year through CPFR program
  • Reduced inventory by 21 percent year over year and reached desired service levels in the first four months of CPFR program


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