JDA TV - What are the Biggest Obstacles to Omni-Channel Success? - Jim Prewitt, JDA

eCommerce has gone from practically zero 10 years ago to eight percent of sales today, and is projected to reach 20 percent by 2020. That has changed the consumer’s shopping journey and has actually increased the importance of the store. In addition to sales, stores are now pickup and shipping points as well. This has increased inventory levels 15 percent over the past four years.

In this video, JDA’s Jim Prewitt discusses what consumers and CEOs are saying about these omni-channel challenges and how intelligent planning, fulfillment and enterprise visibility suites are providing solutions.